This privacy policy sets out how DEL SUR GENERAL TRADING L.L.C., a company registered in the United Arab Emirates, collects, uses, protects, and discloses any personal information that you provide to us when you use our website.
Information Collection
We may collect the following personal information from you when you use our website:
Name and contact information, including email address and phone number.
Demographic information, including your location, preferences, and interests.
Other information relevant to customer surveys and/or offers.
Information Use
We use the information collected to understand your needs and provide you with a better service, including but not limited to the following:
Responding to your queries and feedback.
Providing you with information about our products and services.
Personalizing your experience on our website.
Processing your orders and payments.
Conducting market research and analyzing user behavior.
Sending promotional emails and newsletters, if you have opted in.
Information Protection
We are committed to ensuring that your personal information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Information Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law. However, we may share your information with our affiliates, service providers, and business partners for the purposes described in Section 2.
Cookies
We use cookies to track user preferences and improve our website’s functionality. A cookie is a small file that asks permission to be placed on your computer’s hard drive. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this privacy policy.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in Section 2 or as required by law. We will take reasonable measures to delete or anonymize your information when it is no longer needed.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove the information from our systems.
Changes to this Privacy Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at contact@delsurgeneraltrading.com